It seems like the customer is not always right nowadays. Especially after an angry post went viral on Facebook about a high sum for a pedicure service if the customer is overweight. The owner of the Rose Salon in Tennessee denied putting up the rude sign that went viral. The sign said that you had to pay double if you are overweight, but how do they define who’s overweight?
An angry customer went home on March 12 this year after seeing a ‘rude’ sign on the door of the alleged saloon. The sign said: “Sorry, but if you are overweight, pedicures will be $45 due to service fees for pedicurists. Thank you!”
The woman who posted the picture claimed it was Tennessee’s Rose Nails, where the usual cost of the service is $25. After she posted the picture, the post went viral. It reached over 680 shares and has as much a 201 comments. People started reacting. One commenter said:
“Can you imagine how people feel getting their nails & toes done, thinking they were paying the regular price, and when they get the bill & it’s got a charge for being overweight… and they didn’t even consider themselves overweight? what a horrible way to run a business, hope this backlashes on them.”
And another commenter added:
“This is discrimination at its best! (Every) customer must be special to a business, plain and simple. This business is truly running a BAD business!!!”
The owner Son Nguyen said that the picture could have been taken anywhere. So, he denied but revealed his thoughts about this.
He thought about charging extra for overweight customers but hadn’t done it yer. Also, he added that it would be justified because it was: “difficult for technicians to give them pedicures.”
Additionally, he claimed hefty clients had broken two chairs costing between £1,600 and £2,000.
Finally, the sign has been taken down.
NOT cool, guys. Not cool.