This Airline's Controversial New Rule Is Infuriating Parents • MetDaan

This Airline’s Controversial New Rule Is Infuriating Parents

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Long flights are pretty nerve-racking as it is, but often times, it’s made worse by screaming children. I mean, if you travel often, you probably have been stuck on the same plane as a screaming child whose parents can’t calm them down.

Well, budget airline IndiGo clearly doesn’t tolerate these things, as they have introduced a controversial new rule in their flights.

“Keeping in mind the comfort and convenience of all passengers, rows one to four and 11 to 14 are to be kept as a quiet zone.”

Due to other travelers bombarding the complaint department with letters about how their ear drums exploded due to an anxious child two rows in front of them, IndiGo were ultimately forced to introduce this rule, and people are not happy.

Anshuman Sinha stated in an interview with the Hindustan Times that IndiGo may miss out on some lucrative profits by banning children from their flights.

She thinks that the policy is “discriminatory” and that “it means that you cannot ask for more leg space while traveling with your children,” something that more than a few parents would surely pay for on a long flight!

Sinha makes another good point by saying that “it’s clear that they [the airline] do not want children to disturb fliers paying extra for these seats. But then why permit children in the nearby rows either?”

It is definitely true that some of the passengers who paid tons of cash for first class would complain, and since airlines value the opinion of VIP customers more than anyone else, that may not seem like such a bad idea.

But, maybe they DO have a point…

A survey was conducted on the topic of family air travel, and 70 percent of the participants that took part agreed on placing restrictions for traveling with children, and 35% actually would shell out more cash to not travel with a screaming kid on the same flight.

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Even Rob Law, the inventor of the Trunki, a special suitcase device that was made to support children during air travel told The Mirror that he doesn’t think it’s a “bad call, really.” He added, “It’s not such a bad idea as we do need to cater for all needs. Everyone has different air travel requirements.”

What do you think of this controversial decision by IndiGo? Share your thoughts in the comments!

Source:tiphero

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